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Pay and rights at work · 1 min read

Injury on duty in South Africa: records to keep

Report the incident promptly and keep the documents needed for the Compensation Fund process.

A South African warehouse worker with a bandaged arm reports an injury to a safety officer.
Illustration for this guide

After an injury at work, your health comes first. Reporting the incident promptly and keeping the right records can also make the administrative process clearer.

Report what happened

Tell your employer or supervisor as soon as possible and record the date, location, task, witnesses and injury. The Department of Employment and Labour’s Compensation Fund guidance says an employer reports an injury on duty after receiving notice and reports an occupational disease under a different timetable.

Keep medical and employer records together

The official guidance refers to the employer report and medical reports. Ask which documents must be sent, retain copies and check that your name and employer details are accurate. A medical practitioner can provide medical reports, but the employer sends the employment-side material to the Compensation Fund.

Use official contacts for follow-up

Use Department of Employment and Labour information for forms and contact routes. Do not give bank or identity information to an unverified caller who says they can speed up a compensation claim.

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