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Information Technology · Full-time

Direct employer

Senior Advisor Information Systems Support

Eskom

South AfricaSenior · Not statedCloses Thursday, 12 November 2026, 23:59 SASTChecked 29 Oct 2026
Colleagues working together at computers.

About this role

Role overview

Introduction

Position/Task Grade: G14

Area of specialization: Provide specialist application and end user support in line with service offerings and Group Information Technology (GIT) operating model.

Department: SERVICE DELIVERY - IM

Business Unit: Service Delivery

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Location: MEGAWATT PARK

Reference Number: 50842580DM

Closing Date: 12 November 2026

Job description

Leadershi

  • Teamwork – working in a team towards a common goal
  • Lead and empower a team
  • Work and interact effectively with people at senior levels
  • Stakeholder management
  • Results orientated

Behaviora

  • Integrity
  • Professionalism
  • Honesty
  • Trustworthiness

Knowledge

  • Fault logging system
  • International organization for standardization (ISO) 9001
  • Relevant system function
  • Escalation and change control process
  • Eskom business process
  • Understanding an IT environment

Skil

  • Strong communication verbal and written
  • Good problem solving and analytical
  • Business acumen
  • Application and system configuration
  • Training delivery
  • Interpersonal relations

Key Responsibilitie

  • Provide consultative service to customers.
  • Provide system solution training.
  • Test solutions.
  • Provide specialist system and user support for logged problems and information requests.
  • sist in document processes and reviews

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.

Minimum requirements

Qualification(s):

  • B Degree/B Tech in Information Systems/Engineering/Information

Technology/Information Management at NQF7 with 360 credits

Related Minimum Experience

  • 4 Years’ Experience in Eskom business and relevant IT experience
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