Information Technology · Full-time
Direct employerSenior Advisor Information Systems Support

About this role
Role overview
Introduction
Position/Task Grade: G14
Area of specialization: Provide specialist application and end user support in line with service offerings and Group Information Technology (GIT) operating model.
Department: SERVICE DELIVERY - IM
Business Unit: Service Delivery
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Location: MEGAWATT PARK
Reference Number: 50842580DM
Closing Date: 12 November 2026
Job description
Leadershi
- Teamwork – working in a team towards a common goal
- Lead and empower a team
- Work and interact effectively with people at senior levels
- Stakeholder management
- Results orientated
Behaviora
- Integrity
- Professionalism
- Honesty
- Trustworthiness
Knowledge
- Fault logging system
- International organization for standardization (ISO) 9001
- Relevant system function
- Escalation and change control process
- Eskom business process
- Understanding an IT environment
Skil
- Strong communication verbal and written
- Good problem solving and analytical
- Business acumen
- Application and system configuration
- Training delivery
- Interpersonal relations
Key Responsibilitie
- Provide consultative service to customers.
- Provide system solution training.
- Test solutions.
- Provide specialist system and user support for logged problems and information requests.
- sist in document processes and reviews
“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”
Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.
Minimum requirements
Qualification(s):
- B Degree/B Tech in Information Systems/Engineering/Information
Technology/Information Management at NQF7 with 360 credits
Related Minimum Experience
- 4 Years’ Experience in Eskom business and relevant IT experience